Privacy Policy

This Privacy Policy describes how Lender Locate LLC ("we," "us," or "our") collects, uses, and protects the personal information of users who visit and interact with www.lenderlocate.com (the "Site") and our services. This policy applies to all users within the United States, covering all U.S. states and territories. By using our Site or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our Site or use our loan brokering services.

A. Personal Information

We may collect the following personal information when you sign up for our services, request information, or communicate with us:

• Full name
• Mailing address
• Email address
• Phone number
• Date of birth
• Financial information (e.g., income level, employment details)
• Social Security number (if required by lenders)
• IP address and device identifiers

B. Non-Personal Information

We may collect non-personal information, including:

• Browser type and version
• Operating system
• Usage patterns on our Site
• Referral website or URL
• Device type and geolocation data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision – To connect you with lenders and facilitate loan brokering services.
• Account Management – To process payments and manage your subscription.
• Communication – To respond to inquiries, send service updates, and provide customer support.
• Marketing – To offer relevant loan-related promotions and updates.
• Security & Fraud Prevention – To prevent fraud, unauthorized access, or legal violations.
• Legal Compliance – To comply with applicable laws, regulations, and court orders.

3. Mobile/SMS Privacy

We collect your mobile phone number to send you text messages related to:

• Your loan inquiry and application status
• Lender match notifications
• Pre-qualification updates
• Document requests and signature reminders
• Enrollment confirmations
• Appointment reminders
• Debt relief program updates (if applicable)
• Account and membership notifications

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

Message frequency varies based on your application status and program enrollment. Message and data rates may apply.

Text STOP to cancel. Text HELP for help.

For SMS support, contact us at contact@lenderlocate.com.

View our complete SMS Terms & Conditions for full details.

4. Sharing of Information

We may share your personal information with:

• Lenders & Financial Institutions – To facilitate loan offers and approvals.
• Third-Party Service Providers – For payment processing, fraud detection, and marketing support.
• Legal & Regulatory Authorities – When required by law or in response to legal processes.
• Business Transfers – In the event of a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for direct marketing purposes without your explicit consent.

5. Data Retention & Security

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We implement industry-standard security measures, including:

• Data encryption
• Secure server storage
• Access control and authentication protocols

However, no online transmission is 100% secure, and we cannot guarantee absolute data security.

6. Your Privacy Rights by State

This Privacy Policy complies with the privacy laws of all U.S. states, including but not limited to:

• California Consumer Privacy Act (CCPA) – California residents can request access, deletion, or opt out of data sales.
• Virginia Consumer Data Protection Act (VCDPA) – Virginia residents can request data correction and deletion.
• Colorado Privacy Act (CPA) – Colorado residents can request transparency about data usage.
• Connecticut Data Privacy Act (CTDPA) – Connecticut residents can opt out of targeted advertising.
• Other States – We comply with all other applicable state privacy laws.

For state-specific privacy rights, please contact us at privacy@lenderlocate.com.

7. Your Choices & Opt-Out Rights

Marketing Communications: You can opt out of marketing emails by clicking the "unsubscribe" link in any email.

Data Access & Deletion: You can request a copy of your data or ask for its deletion by emailing privacy@lenderlocate.com.

Do Not Track Signals: We do not currently respond to "Do Not Track" (DNT) signals from web browsers.

8. Third-Party Links & Services

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their policies before sharing your information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our Site, and the "Effective Date" will be updated accordingly. Your continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

For privacy-related inquiries, please contact us at:

Lender Locate LLC
5203 Juan Tabo Blvd NE, Ste 2B
Albuquerque, NM 87111
contact@lenderlocate.com